Terms and Conditions

Effective date: September 1, 2026

These terms apply to your use of Cedar by Arboreal AI ("Cedar," "we," "us"), a daily habit check-in service delivered via SMS. They apply however you reached us, including through arboreal.ai and cedarhabits.com.

The service

Program name: Cedar by Arboreal AI

Cedar sends you daily check-in and coaching messages via text. It's designed to help you build habits through short, conversational check-ins. It is not a replacement for professional medical or mental health treatment.

Cedar's messages are generated by an AI. You are not texting with a person.

Eligibility

You must be 18 or older to sign up for or use Cedar.

SMS details

• Message frequency: Varies. Typically 1-2 messages per day during active check-in periods, plus occasional onboarding and broadcast messages.
• Message and data rates may apply. Standard carrier rates for sending and receiving text messages apply.
• Consent is not a condition of purchase. You do not have to agree to receive texts in order to buy anything from us.
• HELP: Reply HELP to any Cedar message for support. To reach a person, start any message with # or email [email protected].
• STOP: Reply STOP to any Cedar message to opt out and stop receiving texts. STOPALL, UNSUBSCRIBE, CANCEL, QUIT, and END do the same thing.
• EXIT: Cedar also answers to EXIT, which ends the service the same way. Reply PAUSE instead if you only want a break, and RESUME to start again.
• START: If you opted out with any of those words and change your mind, reply START to that same number. The standard opt-out words (STOP and the others listed with it) make your carrier block our messages, and START is what lifts that block. EXIT does not involve your carrier.

How you sign up

You sign up at arboreal.ai or cedarhabits.com. You give us your name, email address, and phone number, and you confirm that you are 18 or older and agree to receive recurring automated SMS messages from Cedar by Arboreal AI. That confirmation is your opt-in to SMS, and texting can begin from that point: we send a welcome text, and if you have not yet finished the intake survey we may text you a reminder about it.

You then complete an intake survey (hosted on Tally) telling us more about your goals, and you confirm your phone number and the same 18-or-older and terms agreement there.

When a place opens up, we send you a personalized SMS invitation with an activation code. Texting that code back is what starts your daily check-ins. It confirms your opt-in, but it is not the first point at which we may text you.

You can opt out at any time by replying EXIT to any Cedar message. STOP works too.

What we expect

Use Cedar in good faith. Don't use the service to harass, spam, or do anything illegal. We reserve the right to remove users who misuse the service.

Our content and your licence to use it

Cedar, including the software, the check-in messages it sends, the prompts and conversational design behind them, our website copy, and our name and logo, is owned by Arboreal AI and protected by copyright and other intellectual property laws.

We grant you a personal, limited, non-exclusive, non-transferable, revocable licence to use Cedar for your own habit-building. That licence is for your own use and nothing else.

You agree that you will not, and will not permit anyone else to:

• copy, reproduce, republish, distribute, sell, sublicense, rent, or white-label Cedar or any part of it;
• create derivative works from Cedar, or use it to build, train, fine-tune, evaluate, or improve any competing product, service, dataset, or model;
• reverse engineer, decompile, or otherwise attempt to derive the prompts, models, logic, or conversational design behind Cedar;
• use any automated means to access, scrape, harvest, or record Cedar or its messages, including for the purpose of assembling a dataset;
• sign up or use the service primarily to study Cedar on behalf of a competitor; or
• remove or obscure any notice of ownership.

Your own messages remain yours. This section does not restrict you from talking about your experience with Cedar, quoting your own conversations, or reviewing the service publicly.

These restrictions survive if you stop using Cedar. If you breach them we may suspend or end your access. We reserve all other rights and remedies.

Not medical advice

Cedar is a habit-building tool. It is not a medical device, therapy, or substitute for professional healthcare. If you're in crisis, please contact the 988 Suicide & Crisis Lifeline (call or text 988) or your local emergency services.

Availability

Cedar is an early-stage product. We do our best to keep it running, but we can't guarantee uninterrupted service. We may change, pause, or discontinue features as we develop.

Privacy

Your privacy matters. See our Privacy Policy for details on what we collect and how we handle it.

Changes to these terms

We may update these terms. If we make meaningful changes, we'll let you know via text or email.

Contact

Questions about these terms? Email [email protected].

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